Apple has created an official Twitter support account, “We’re here to provide tips, tricks, and helpful information when you need it most.” Multiple other large companies use Twitter’s 140 character count to provide real-time support. @AppleSupport allows you to tweet the company regarding its products and services and get a direct reply back to your question. They’re even encouraging Direct Messages for further details on an issue.
While Apple has some specific Twitter accounts for various products or services, as well as a support account for Apple Music, this is the first support account Apple has launched that covers everything under the Apple umbrella. To discover some of Apple’s other Twitter account, check out the users the support page is following.
You can follow @AppleSupport for the lastest, and be sure to follow @iPhoneLife too.
