Troubleshooting

Are you having trouble with contacts not showing up on iPhone or Mac? If you're struggling with how to sync contacts from to iPhone to Mac or iPad, or vice versa, we've put together a list of troubleshooting tips to help you get your contacts back.

If your Zoom audio is not working and you can't hear others, they can't hear you, or both, we'll show you how to fix the problem. Let's go over how to troubleshoot microphone and Zoom issues on your iPhone, iPad, or Mac. 

What can you do when Zoom is crashing or keeps freezing? What if your camera isn't working, or you're having connection issues? Here's a zoom troubleshooting guide for you to work through, so you can get back into your Zoom meeting or call!

If your first Apple devices are a newer iPhone and a newer Mac, you may not have ever used a cable to connect the two. There are significant benefits when you do, including backing up your iPhone to your Mac and accessing files or media. But what if you connect your iPhone to your Mac, and it doesn't show up in the Mac Finder as it should? Here's how to troubleshoot and fix the problem when your iPhone isn't showing up in Finder.

Getting spam texts from emails and unknown phone numbers is frustrating. Unfortunately, there's no one perfect way to block all spam texts and calls. However, there are some steps you can take to block spam accounts and reduce the amount of spam you receive. As a bonus, we'll also cover how to report spam texts from email accounts and unknown senders. 

Did you know that you can reset your network settings on iPhone to troubleshoot internet connectivity issues? Resetting your iPhone’s network settings will usually fix the problem. Here’s how to reset your iPhone’s network settings.

Don't rush to replace your iPhone or SIM card just because your phone says "no SIM" or "invalid SIM." These error messages can seem very serious, but don't necessarily indicate hardware damage. Sometimes the solution is incredibly simple, such as a software bug fixed by restarting your device or cleaning dust off of your SIM card. We'll cover the top solutions to get the SIM card on your iPhone or iPad working again. 

If your iPhone X is stuck on the Apple logo, a spinning wheel, a completely black screen, or otherwise frozen, one quick method for getting everything back to normal is a force restart. There are lots of different names people call this procedure; a hard restart, force shutdown, a hard reset, or even a hard reboot. What all these terms refer to, though, is the same thing; forcing your iPhone to turn off in such a way that it has to completely reboot when you turn it back on. This iPhone X reboot allows your device to restart with refreshed memory and, hopefully, minus the glitches. This isn't something you want to do every time you turn off your iPhone; it’s more of a last resort when your iPhone is acting wonky or freezes completely. A hard reset is a bit more complicated on the iPhone X than on other iPhones, so let's learn how to reboot your iPhone X. We've also covered other methods for unfreezing all iPhone models, so check that out if you'd like as well.

The best way to access all of Apple's support options in one place is the Apple Support app. The app offers easy navigation for any issue you could have with any of your Apple devices or services. It's so helpful that I'm surprised more Apple users aren't familiar with it, so let's get started learning how to download the app!