How-To

Access to a deceased family member’s Apple account allows you to recover photos, finalize financial matters, and save other important digital information. To protect the privacy of customers who have passed away, Apple requires a court order before granting you access to a deceased person’s iCloud account. This ensures that your loved one’s information stays secure even after their passing. To help make this process as easy as possible for you, we've put together a guide to Apple's policies and requirements for gaining access to a deceased person's Apple or iCloud account.

If you have favorite pages and sites that you visit frequently, it makes sense to add them to Favorites in the Safari browser. This way, you'll be able to go back to them with a few taps of a finger, rather than typing in the URL or searching the web every time you want to reference them. Let's learn how to save Favorites in Safari, as well as how to find your Safari Favorites.

The new gestures on iPhone X or later have some people confused while others are thinking up ways Apple could have done it better; but either way, they're probably here to stay. In this tip we'll cover how to open Control Center on the iPhone X, XR, and XS, as well as how to customize Control Center. Luckily, once you learn how to open Control Center and get used to the new movement, it’s really not that big of a challenge. Plus, we'll include a bonus tip for those who want to open Control Center a bit more easily on the iPhone X or later. 

How to Update AirPods Pro Firmware

The new firmware version for AirPods Pro provides bug fixes and gives you access to new features, such as Conversation Boost. Whether you're troubleshooting or simply excited about the new functionalities, we'll show you how to check whether you have the AirPods latest firmware and how to update your AirPods Pro if it hasn't already been installed. 

Changing the wallpaper or background on your iPhone and iPad is a great way to update the appearance of your device, especially with the cool Dark Mode Apple wallpaper options to choose from. To use this tip, be sure you've updated your device to at least iOS 13 or iPadOS 13 so that you can turn on Dark Mode and find the new Dark Mode wallpaper selection. iOS 14 is the newest operating system, so it's best to update to iOS 14 if you're looking to stay up to date. Let's get started finding and changing our device's wallpaper to a Dark Mode option. 

Warmer weather has us spending more time outside, and sometimes we bring our favorite devices along. But is your iPhone waterproof? What if you splash water on your Mac? Spilled water on Apple keyboard? Do you need a waterproof iPad case? Can you wear an Apple Watch in the pool? I'll answer all these questions and tell you how to dry your wet phone or other Apple device safely!

Vacationer Planner Apps: How to Plan the Perfect Trip on Your iPhone

I travel a lot, for both work and pleasure. I attend industry trade shows and take trips with my family everywhere from Europe to the Middle East to Asia. I’m writing this from my hotel in Disney World, where I’m visiting my daughter who works at the park. With my role as my family’s unofficial travel agent, I do a lot of research and have found that I can plan an entire vacation on iOS.

What is two-factor authentication?

What is two-factor authentication? Two-factor authentication, also called 2FA, is a way to verify Apple IDs and keep your devices and data safe. I'll cover how to set up two-factor authentication if you don't have it on by default. You may be wondering how to turn off two-factor authentication. Unfortunately, that is no longer possible, but I'll explain why Apple ID verification codes are vital to your digital security!

Have you moved recently and need to change your App Store region? It's possible to change the App Store location you currently purchase from to a new country on your iPhone or iPad; let's get started learning how. This tip is for people who'd like to change their App Store location long-term or permanently; we have another tip coming up soon for those who would like a more temporary switch.

Apple's AirTags can help you find your purse, keys, wallet, and more through the Find My app on your iPhone or iPad. There are three different ways to find your AirTag. In this tip, we'll be going over finding your AirTags by playing a sound in the Find My app, kind of like pinging your iPhone to hear its location.

How to Redeem iTunes Gift Cards on iPhone

If you're here, you've probably been given an iTunes gift card and now it's time to redeem it. It's also possible that you've already redeemed your iTunes gift card and simply want to check the remaining Apple gift card balance or add more money to your iTunes balance. You're in the right place; we're going to cover everything you need to know about your Apple gift card.

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